Before joining SMU Change Lab – a collaboration between Lien Centre for Social Innovation and Opportunity-Lab at SUTD – Carol spent 3 years with Northern Rock Foundation (a grant making, capacity building and research commissioning foundation in NE England). Carol lead several major research projects – including ground-breaking work in increasing the impact of research learning on policy and practice. As well as developing capacity building and leadership training Carol supported development of NRF’s social innovation programme, ‘Fresh Ideas’. She also chaired ‘Funders for Impact’, a national coalition of Foundations working to improve impact practice in the non-profit sector. Carol has a master’s degree in Health and Social Research from Northumbria University, developing participatory approaches to service design in health and social care services. An evaluator and a founding member of the Social Impact Analyst Association, Carol has 30 years development experience across a range of private, public and voluntary sector organisations.